abu77's Privacy Policy
This policy ensures complete transparency about how your personal information is collected, used, and kept secure on the abu77 platform.
Introduction and Applicability
abu77 ("we", "our", "platform") provides a safe and reliable online gaming service for users in Bangladesh. This privacy policy applies to the abu77.cam website and all related services.
The purpose of this policy is to clearly inform you what kind of personal information abu77 collects, why it is collected, how it is used, and under what circumstances it may be shared with third parties.
By using abu77's services, you will be considered to have given your consent to the terms of this privacy policy. If you do not agree with this policy, please refrain from using our services.
This privacy policy has been prepared in accordance with applicable laws and regulations of Bangladesh. We reserve the right to update this policy at any time and members will be properly notified of any changes.
What Kind of Information We Collect
abu77 only collects information that is necessary to provide its services. We never collect unnecessary information.
Registration and Account Information
The following information is collected when creating an account:
- Full name (in Bengali or English)
- Email address
- Date of birth (for age verification — the user must be 21 years of age or older)
- Preferred payment method details (e.g., bKash, Nagad, Rocket, Upay account number)
- Password (stored in encrypted form)
Financial Transaction Information
Necessary financial information is collected during deposits and withdrawals. This includes:
- Transaction amount and date
- Payment method type (bKash, Nagad, Rocket, Upay or bank transfer)
- Transaction identification number
- Account balance and history
Automatically Collected Information
The following information may be collected automatically when you browse our website:
- IP address and device information
- Browser type and version
- Operating system
- Website usage patterns and duration
- Information obtained from cookies and similar tracking technologies
Identity Verification Information (KYC)
For withdrawals above a certain amount or where account verification is required, we may request a copy of a government-issued identity document as part of the Know Your Customer process.
How Collected Information Is Used
abu77 uses collected information for specific and legitimate purposes. We use your information for the following reasons:
Service Delivery and Operations
- Account creation and management
- Processing deposits and withdrawals
- Managing gaming activities and confirming results
- Providing bonuses and promotional offers
- Managing VIP program and cashback benefits
Security and Fraud Prevention
- Preventing unauthorized account access
- Identifying and investigating suspicious transactions
- Preventing multiple accounts
- Complying with anti-money laundering (AML) policy
Customer Service and Communication
- Providing 24/7 live chat support
- Resolving issues via email
- Sending important account-related notifications
- Providing information about promotional offers where applicable (subject to your consent)
Service Improvement
- Improving website functionality and user experience
- Identifying and resolving technical issues
- Planning new games and features
Data Storage and Security Measures
abu77 applies industry-standard technical and administrative security measures to ensure the safety of your personal information.
Technical Security
- All data transfers are secured using SSL (Secure Sockets Layer) encryption technology
- Passwords are always stored in encrypted (hashed) form — no abu77 employee can view your password
- Financial information is stored in a separate secured database
- Regular security audits and vulnerability assessments are conducted
- Two-Factor Authentication is available
Administrative Security
- Only authorized staff can access specific user information
- All staff are bound by confidentiality agreements
- Data access logs are monitored regularly
Data Retention Period
Information for active accounts is retained for the duration of account operation. Even after an account is closed, certain information may need to be retained for a specified period due to legal obligations, fraud prevention, and audit-related reasons. After this period, data will be securely deleted.
Sharing Information with Third Parties
abu77 never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
With Service Partners
Only the minimum necessary information is shared with selected partner organizations for payment processing (bKash, Nagad, Rocket, Upay and bank service providers) and technical services. These organizations are bound by strict confidentiality agreements and may only use the information for specified purposes.
For Legal Obligations
We may be required to disclose information to appropriate authorities in response to court orders, government investigations, or legal proceedings. In such cases, we will follow applicable law.
Fraud Prevention
In cases of serious fraud, relevant information may be shared with other gaming platforms or industry organizations, which is necessary to protect the interests of all users.
Game Providers
Our game providers including Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft may process minimum necessary session information to operate gaming activities.
Cookies and Tracking Technologies
Cookies and similar technologies are used on the abu77 website to ensure smooth operation and improve user experience.
Essential Cookies
These cookies are essential for the basic functioning of the website. They are used to maintain login status, security verification, and session management. These cookies cannot be disabled.
Functionality Cookies
These cookies are used to remember your preferences (language selection, game settings). They can be disabled, but some features may not be available if you do so.
Analytics Cookies
These cookies are used to collect website usage statistics in order to improve the service. The collected data is analyzed in aggregate and no specific individual is identified.
You can manage cookies through your browser settings. However, disabling all cookies may cause some services to not function properly.
Your Rights and Controls
As a member of abu77, you have the following rights over your personal information:
Right to Access
You can view the information stored in your account at any time. It is possible to review your profile information, transaction history, and gaming activity from the Account Settings section.
Right to Correction
If your profile contains incorrect or outdated information, it can be corrected from Account Settings. For some information changes, you may need to contact the support team via live chat or email.
Request for Data Deletion
After closing your account, you may request deletion of your personal information. However, retaining certain information for a specified period may be mandatory for us in order to meet legal obligations.
Opt Out of Marketing Communications
If you do not wish to receive promotional emails or notifications, you can unsubscribe from Account Settings. However, important account-related notifications (transaction confirmations, security alerts) will always be sent.
Data Portability
You may request a copy of your personal data. This request can be made by sending an email to [email protected].
Protection of Minors
abu77 strictly prohibits providing services to anyone under the age of 21. We are committed to keeping minors away from online gaming.
Date of birth is verified at registration. If a user is found to be under 21 years of age, the account will be immediately suspended and closed, and any collected information will be securely deleted.
abu77 never knowingly collects personal information from minors. If you believe a minor is using our platform, please notify our support team immediately.
Policy Changes and Updates
abu77 reserves the right to change or update this privacy policy as needed. This policy may be updated from time to time due to changes in the scope of services, adoption of new technologies, legal requirements, or changes in business practices.
For significant changes, we will notify registered members in advance by email and a notice will be displayed on the website. Continued use of the service after changes will be considered as your consent to the updated policy.
The "Last Updated" date at the top of this page always reflects the date of the most recent version of the policy. You are advised to review this page regularly.
Contact and Complaint Resolution
If you have any questions, concerns, or complaints about this privacy policy, please contact our data protection team:
Contact us by email:
Or speak to us in Bengali on our 24/7 live chat
We generally respond to all privacy-related requests within 24 hours.
If your complaint is valid but we are unable to provide a satisfactory resolution, you have the right to file a complaint with the appropriate authority under applicable law.